How to pay for hosting in Iraq

Every method we accept, who each one suits, and when your service actually starts.

Prices, currency and where you pay

Every plan on this site is priced in US dollars, and every order — hosting, email or a domain — is placed through our client portal. You pick the plan and the billing cycle there, and the price shown beside the plan, including the regular renewal price, is what the invoice is raised for.

Two of the methods below are handled at checkout, so the service is set up without anyone waiting on a person. The other three are transfers arranged with our support team, which means someone confirms the money has arrived before the service is switched on. Both routes are fine — they simply don't take the same amount of time.

Paid at checkout — the service starts straight away

These two run through the portal's own payment step, so nothing has to be arranged in advance.

Card payment

A payment card entered on the portal's checkout page, in the same step where you confirm the order.

Who it suits: Anyone who already has a card that works for online payments. It is the shortest path from choosing a plan to having it running.

When it starts: Charged at checkout. The service is set up as soon as the payment is approved.

PayPal

You are handed over to PayPal to approve the payment and returned to the portal afterwards, so your payment details stay with PayPal while the order stays with us.

Who it suits: Useful if you already keep a PayPal balance, or would rather not enter a card into a checkout page at all.

When it starts: Charged at checkout. The service is set up as soon as the payment is approved.

Transfers arranged with support — the service starts once the transfer is confirmed

These three are not buttons at checkout. They are transfers you arrange with our support team, and the service is set up after support confirms the transfer has arrived. That confirmation is done by a person rather than automatically, so expect it to take longer than paying by card.

FIB transfer (First Iraqi Bank)

A transfer through First Iraqi Bank, which many of our Iraqi customers already bank with.

Who it suits: Suits a business that already banks locally and would rather move money from an Iraqi account than use a card.

When it starts: Arranged with support, not selected at checkout. The service is set up after support confirms the transfer has arrived.

Qi transfer (Qi Card)

A transfer using Qi Card, which many customers in Iraq already hold.

Who it suits: Suits customers who already hold a Qi Card and pay for most other things with it.

When it starts: Arranged with support, not selected at checkout. The service is set up after support confirms the transfer has arrived.

Western Union

An international money transfer sent through Western Union.

Who it suits: Suits customers paying from outside Iraq, or anyone without a card or a local bank account to transfer from.

When it starts: Arranged with support, not selected at checkout. The service is set up after support confirms the transfer has arrived.

You don't have to work any of the three out on your own. Tell support which one you want to use and they will arrange the transfer and confirm it once it lands — get in touch.

What happens when your plan renews

A renewal invoice is raised automatically at the regular price for that plan and cycle — the figure shown next to the intro price before you pay, not the intro price itself. Cards and PayPal are charged against it automatically. If you don't want it to renew, cancel it from the client portal before the term ends. If you paid by transfer, contact support ahead of the renewal date so the next term can be arranged before the service lapses.

Refunds and cancellations

Refund terms follow the product, not the payment method. Shared web hosting carries a 30-day money-back window from the date the order is placed — cancel inside it from the portal for a refund. Email is billed per mailbox and is not covered by that window: you can cancel it any time, which stops future billing but does not refund what has already been paid. Managed app hosting has a 30-day free trial instead, so nothing is charged until the trial ends. That is the cancellation policy for each product, not a guarantee attached to any of the payment methods above.

Frequently asked questions

Can I pay for hosting without a card?
Yes. PayPal is processed at checkout and can be funded from a PayPal balance or a linked account rather than a card, and FIB, Qi and Western Union transfers are arranged with our support team instead of at checkout. A card is only required to start the 30-day free trial on managed app hosting.
How long until my service starts?
If you pay by card or PayPal, the service is set up as soon as the payment is approved at checkout. If you pay by FIB, Qi or Western Union transfer, it is set up after support confirms the transfer has arrived, which takes longer. We don't publish a fixed time for that confirmation — support will tell you where your transfer stands.
Can I pay for a whole year at once?
Yes. Shared hosting is sold monthly, annually or for three years, and the cycle is chosen at checkout. A longer term keeps the intro price running for the whole term, so it costs less overall than buying the same time a month at a time.
What currency am I charged in?
Prices on this site are in US dollars and invoices are raised in US dollars. If you pay from an account or card held in another currency, your own bank or card issuer decides how it converts — that part is between you and them, and we don't set the rate.
What if my transfer doesn't arrive?
Contact support with the details of the transfer. Nothing is activated until a transfer is confirmed, so an order left waiting means the payment hasn't been matched yet rather than that it is lost. Support will trace it with you before anything is cancelled.